FREQUENTLY ASKED QUESTION

How to order?


It's super easy! 1. Browse around our website and ‘ADD TO CART’ anything you would like to purchase. 2. Once you’re ready, click checkout. 3. Follow the steps and fill in the required information. Make sure you input the correct details. 4. Submit order & checkout! 5. Check your emails for your order and updates! We'll be processing your orders within 24 hours!




Couriers & Delivery?


We ship using Canada Post or Chit Chats Delivery.




Modes of Payment?


We accept payments through:

  • Paypal
  • E-transfer via email for Canadian residents.




Item out of stock?


Our inventory is updated regularly so if it is out of stock, we are truly out of stock for the time being! But follow our instagram, @rrawcanada for updates as to when we will restock!




I messaged you with an inquiry, when will you get back to me?


We will get back to you within 24 hours. We are a small business and our influx of orders have risen. We are trying our best and we will get back to you.




Where are you based in Canada?


Toronto, Ontario.




Refund Policy


Due to the personal nature of our products, we do not offer refunds or exchanges. If for whatever reason you experience a problem with our product or are unsatisfied, please send us a message and we will be happy to help you resolve the issue.




Where do you ship too?


Currently we are only shipping to Canada & United States.





GENERAL

How to order?


It's super easy! 1. Browse around our website and ‘ADD TO CART’ anything you would like to purchase. 2. Once you’re ready, click checkout. 3. Follow the steps and fill in the required information. Make sure you input the correct details. 4. Submit order & checkout! 5. Check your emails for your order and updates! We'll be processing your orders within 24 hours!




Couriers & Delivery?


We ship using Canada Post or Chit Chats Delivery.




Modes of Payment?


We accept payments through:

  • Paypal
  • E-transfer via email for Canadian residents.




Item out of stock?


Our inventory is updated regularly so if it is out of stock, we are truly out of stock for the time being! But follow our instagram, @rrawcanada for updates as to when we will restock!




I messaged you with an inquiry, when will you get back to me?


We will get back to you within 24 hours. We are a small business and our influx of orders have risen. We are trying our best and we will get back to you.




Where are you based in Canada?


Toronto, Ontario.




Refund Policy


Due to the personal nature of our products, we do not offer refunds or exchanges. If for whatever reason you experience a problem with our product or are unsatisfied, please send us a message and we will be happy to help you resolve the issue.




Where do you ship too?


Currently we are only shipping to Canada & United States.





SKIN / PRODUCT FAQS

© 2019 RRAW Canada

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